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Terms & Conditions

Effective Date: 2/7/2026

By booking services or using this website, you agree to the following Terms & Conditions

Services

What’s Up Washes provides mobile vehicle detailing services. Service availability, pricing, and duration may vary based on vehicle condition, size, and selected services.

Appointments & Scheduling

Appointments are scheduled in advance and are subject to availability. Customers are responsible for ensuring access to the vehicle at the scheduled time and removing personal belongings prior to service.

Communications

By providing your contact information, you agree to receive communications related to your appointment, including confirmations, reminders, and service updates. Promotional communications are sent only with explicit consent and may be opted out of at any time.

Cancellations & Changes

Appointments may be rescheduled or canceled according to our policies. Failure to provide access to the vehicle or repeated no-shows may result in service refusal or future booking limitations.

Limitation of Liability

While we take great care in providing our services, What’s Up Washes is not responsible for pre-existing damage, personal items left in the vehicle, or conditions beyond our control.

Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any changes.

Contact Information

For questions regarding these Terms & Conditions, please contact:
What’s Up Washes
Email: admin@whatsupwashes.com

SMS Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message received from What's Up Washes. Upon opting out, you will receive a final confirmation message and no further SMS messages will be sent. You may re-opt in at any time by completing a new booking with SMS consent or by contacting us directly.

Message & Data Rates

Standard message and data rates from your wireless carrier may apply to any SMS messages sent or received. What's Up Washes is not responsible for any charges incurred from your carrier related to SMS communications. Message frequency may vary based on your appointment activity and communication preferences.

Carrier Liability Disclaimer

What's Up Washes and mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network and device. Neither What's Up Washes nor any affiliated mobile carriers shall be held responsible for service interruptions caused by network conditions, device incompatibility, or other factors outside our control.

Age Restriction

You must be at least 18 years of age to use our services and to consent to receiving SMS communications from What's Up Washes. By booking an appointment and opting in to text messages, you confirm that you are 18 years of age or older.

Privacy Policy

For information on how we collect, use, and protect your personal information, including SMS consent and data practices, please review our Privacy Policy at www.whatsupwashes.com/privacy-policy.

What’s Up Washes

403 E Laburnum Ave

At What’s Up Washes, we believe everyone deserves to drive a clean, cared-for vehicle — whether it’s a daily driver or a weekend gem. We bring high-quality mobile detailing straight to you, making the process simple, spotless, and stress-free.

Hours

Mon - Sat: 8:00 AM - 6:00 PM

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© 2025 What’s Up Washes LLC · Richmond, VA · All Rights Reserved.

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