FAQ
We get these questions a lot — so here’s everything you need to know before you book your detail.
How does the Loyalty Card work?
Get a stamp each time you book a full detail. After 4 stamps, your 5th detail is free! Vehicle must be the same each time, and visits must be within 3 months of eachother.
Satisfaction Guarantee
We are committed to delivering top-notch service. If you are not completely satisfied with the results, we'll make it right for you.
Accepted Payment Methods
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Apple Pay, Google Pay, and other contactless payments are also accepted. All transactions are securely processed through Square. Cash is welcome as well (exact change preferred).
Cancellation & No-Show Policy
A valid card is required to book your appointment.
If you cancel within 24 hours of your scheduled time or fail to show up, a $25 fee will be charged to the card on file.
This policy helps us protect time reserved specifically for you and ensures availability for serious clients.
Maintenance Program Terms
To qualify for our Maintenance Program and receive the ongoing 20% discount:
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Your vehicle must be rebooked within 30 days of your last detail.
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The offer applies only to the originally detailed vehicle — it cannot be transferred to another car.
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The vehicle must be in reasonable condition upon arrival. If excessive buildup, pet hair, or neglect is present, regular rates will apply or a surcharge may be added.
This program is designed to reward consistency, not reset full details every time — thanks for keeping it fair!